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FAQ

Common questions about Mailza

Find clear answers about pricing, M-Pesa billing, migration support, collaboration features, and data protection.

About the Product

Mailza is a full business communications and collaboration suite built for Kenyan businesses. It includes professional business email on your own domain, shared calendars and contacts, file storage and sharing, team chat, video meetings, and admin management tools - all in one platform, priced in KES.

Mailza is built for Kenyan businesses of all sizes: small and growing SMEs, mid-sized companies, corporates, NGOs, professional services firms, and any organisation that needs a structured, affordable, full-featured communications platform.

No. Mailza is a full collaboration suite. In addition to business email, it includes shared calendars, shared contacts, file storage and document sharing, team chat, video meetings, and a full admin console.

Web hosting email (like cPanel) is an email add-on. It provides basic inboxes and nothing more - no shared calendars, no team file sharing, no internal chat, no video meetings, and no meaningful admin controls. Mailza is a purpose-built business communications platform.

For many Kenyan businesses, yes. Mailza provides an equivalent set of core collaboration capabilities - business email, calendars, contacts, file sharing, team messaging, and video meetings - at a lower cost, with pricing in KES, and with local support.

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